Shipping and Handling
We currently deliver to UK mainland only. The cost of shipping within the UK mainland is added at the checkout. There are two options. Standard delivery is between 3-5 working days (£3.95) and next business day delivery as long as the product is ordered before 5pm (£4.95). We aim to process all orders within 2 days of the order being placed. Upon delivery please thoroughly inspect the goods and report damages, errors or faults in the order to us as soon as possible.
Report damages, faults or errors to us on email at email@example.com In the unlikely event of damage, fault or error you will be entitled to an exchange or full refund. Refunds will be made within 5 working days of our agreement to do so.
Our Returns Policy
Your right to cancel: At Autarki we want you to be pleased with your purchases every time you shop with us. Occasionally though, we know you may want to return items.
Please return your online order in its original condition to our company address stated on the website within 14 days of purchasing. This applies to full price and sale products.
For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. Please open the packing carefully. The goods must be fit for re-sale, placed in their original, undamaged packing.
We aim to process the returns within 48 hours however, this may alter during busier times. Always allow 5 days for the payment to appear in your bank account.
You’ll be refunded to your original source of payment.
Exchange of Clothing: In the case of clothing still being the wrong size, such goods must be returned within 10 days of delivery at the purchaser’s cost, and at no extra postage/carriage cost we will send you the size you require by return, providing we have the item in stock. In the event of clothing being returned after 10 days a postage and handling cost applicable to the garment will be charged.